LEGAL
When you apply for any of our financial products or services, we may collect information necessary to provide our service. For instance, we may ask for identification information such as your name, address, and date of birth. Any unsolicited personal information we may collect will be promptly destroyed. We may also collect other information as may be required from time to time to provide financial services to you or ensure compliance with the law.
The main reason we collect, use, hold and disclose personal information is so we can service your request concerning a prospective financial product or service. This may include checking your eligibility for receiving the financial service, providing you with the appropriate disclosure materials, and helping you manage your engagement with the financial service.
We collect most personal information directly from you. Sometimes we collect personal information about you from other people, such as publicly available sources of information. Some of our services are offered by intermediaries such as financial planners, solicitors and/or accountants, and we may collect personal information about you from these third parties, if and where applicable.
Much of the personal information we hold will be stored electronically and securely by us at the offices of our administrator. We use a range of security measures to protect the personal information we hold.
Sometimes we may disclose your personal information to organisations outside Swell Asset Management.
In accordance with the Notifiable Data Breaches (‘NDB’) scheme of the Privacy Act, we (along with our service providers) will notify you of any unauthorised access, disclosure or loss of personal information. We perform an assessment to determine if there has been an ‘eligible data breach’, considering whether the access or disclosure of personal information is likely to result in serious harm to affected individuals. If we determine there has been an eligible data breach, you will be notified as soon as practicable with details of the breach and recommended steps to take. As required, we will report an eligible data breach to the Office of the Australian Information Commissioner (‘OAIC’).
We may disclose your personal information to recipients located outside Australia. These entities may include our service providers, which perform technology, operational and customer service functions on our behalf and may have hosting and cloud service providers in locations outside Australia. We will only do so in compliance with all applicable Australian data protection and privacy laws. We will not disclose your personal information to an overseas recipient unless we have taken reasonable steps to ensure that the recipient protects your privacy according to the Australian Privacy Principles. Nor will we sell your personal information or otherwise disclose it to a third party for a purpose unrelated to a product or service we are providing to you.
You can request access to the personal information we hold about you and ask for corrections to information that you believe is inaccurate, incomplete or out of date. If you are concerned about how your personal information is being handled or would like to make a complaint, please contact us. We will endeavour to respond to privacy complaints within 30 days. If you are not satisfied with our response, you may seek a review by contacting the OAIC at www.oaic.gov.au/contact-us, by phone on 1800 363 992, by email at enquiries@oaic.gov.au, or by mail at Office of the Australian Information Commissioner, GPO Box 5288, Sydney NSW 2001.
If there is anything you would like to discuss, or if you have questions or concerns about our privacy policy or practices, please contact us at www.swellasset.com.au/contact-us/, info@swellasset.com.au, or (07) 5551 0299.
We may use your personal information to offer you other products and services that we believe may interest you. We will not do this if you tell us not to. If you do not want to receive marketing offers from us, please contact us using the details listed at Contact us.
We have a strict duty to maintain the privacy of all personal information we hold about you; however, certain exceptions may apply. Disclosure may be authorised or required by law, including disclosure to courts under subpoena or to government departments and agencies such as the Australian Taxation Office. Disclosure may also occur in the public interest, for example where a crime, fraud or misdemeanour may be committed or suspected, or with your consent, whether implied or express, verbal or written.
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Past performance is not indicative of future results.
The information in this website (the ‘Information’) has been prepared by Swell Asset Management ABN 16168141204 (‘Swell Asset Management’, ‘we’ or ‘us’) a Corporate Authorised Representative No. 465285 of Hughes Funds Management Pty Limited ABN 42167950236, who is a holder of an Australian Financial Services Licence AFSL No. 460572 and authorised to provide financial services to wholesale clients only.